You may use our Services only for lawful purposes and in accordance with this Agreement. You agree not to use the Services in any way that violates applicable law or regulation; attempt to gain unauthorized access to any part of the Services, our servers, or other systems; circumvent access controls or purchase limits; or engage in any activity that could harm, disrupt, or interfere with the functioning or security of the Services or with any creator, moderator, or other user. Violation may result in suspension or termination of your access.

Signal One lets fans experience a creator’s live, real-time heart-rate signal and derived values (such as BPM, duration and a heartbeat trace) during defined moments of a live event. Signal One is provided for entertainment and emotional-connection purposes. It is not a medical device and provides no medical, psychological, or professional advice (see Disclaimers below).

To access certain features you must create an account and provide accurate, current information and keep your credentials confidential. You are responsible for all activity under your account and must notify us immediately of any unauthorized use. We are not liable for loss arising from your failure to safeguard your account. We may suspend or terminate accounts that violate this Agreement or pose security risks. You must meet the minimum age requirements set out in the Privacy Policy.

The Services involve distinct roles: a Fan experiences a creator’s signal during purchased moments; a Creator chooses to broadcast their own live signal to fans (see Creator Terms); a Moderator is a person a creator trusts to manage the live experience, including opening and closing signal windows and triggering an emergency stop; and an Administrator operates the platform. Your rights and obligations depend on your role.

Access to a live moment may be purchased at the price displayed, starting from the stated minimum. Spots per event are limited and access is a personal, non-transferable, revocable licence to experience that specific moment during its live window. Once a live window closes it cannot be re-entered; the live experience is, by design, limited and unrepeatable. Prices, availability and limits are shown at the point of purchase.

After a live moment ends, a record of that moment (such as peak BPM, duration and the heartbeat trace) may be saved to your collection. A collected moment is a personal, non-commercial record of an experience you took part in. It is not a security, investment, financial instrument or tradable asset, is not currently resellable or transferable, and conveys no expectation of profit. You receive a personal, non-commercial licence to your collected records; commercial reuse or resale requires our prior written permission.

Where you are a consumer, you may have statutory withdrawal or refund rights under applicable law; the specific terms applicable to a purchase are presented at checkout and are also subject to the rules of the app store through which you transact. Because access is to a time-limited live event, certain rights may be affected once the live moment has been delivered, to the extent permitted by law.

All content and materials available through the Services, including text, graphics, logos, images and software, are the property of Sentidant AG or its licensors and are protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use our app and software solely in accordance with this Agreement. Creators retain rights in their own name, image and signal and licence them to us as described in the Creator Terms. You may not copy, reproduce, distribute, publicly display, modify, or create derivative works from the Services without our prior written consent.

If you submit information, feedback, or content to us, you grant Sentidant AG a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify and display that submission to the extent necessary to operate and improve the Services or respond to you. You represent that you hold the necessary rights to anything you submit and that it does not infringe third-party rights or contain unlawful material. We may remove content that violates this Agreement.

The Services are provided on an “as is” and “as available” basis. We make no warranty that the Services will meet your requirements, be compatible with all devices, or be uninterrupted, secure, or error-free. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement. Important: heart-rate and derived values are provided for entertainment and connection only and are not medical, diagnostic, or fitness measurements; no advice or information obtained through the Services creates any warranty not expressly stated here.

To the fullest extent permitted by law, Sentidant AG and its officers, employees, agents, suppliers and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, goodwill, or other intangible losses, arising from your use of or inability to use the Services, the conduct or content of any third party, or any content obtained from the Services. Our aggregate liability for all claims relating to the Services will not exceed the amount you paid us, if any, in the 12 months preceding the claim. Some jurisdictions do not allow certain limitations; there, our liability is limited to the minimum extent permitted by law.

The Services may integrate with third-party providers (such as cloud hosting, payment processors and app stores). These are provided for your convenience and do not imply our endorsement or control. We are not responsible for third-party materials or actions, and your use of third-party services may be subject to their own terms and privacy policies.

We may update or modify this Agreement at any time. If we make material changes, we will update the “Effective Date” above and, where appropriate, provide additional notice through the Services. Changes are effective when posted unless stated otherwise. Continued use after an update constitutes acceptance; if you do not agree, you should discontinue use.

This Agreement is governed by the laws of Switzerland, without regard to conflict-of-laws principles. If you are a consumer in the European Union or another market, you may also benefit from mandatory protections of your country of residence. Disputes are subject to the exclusive jurisdiction of the courts of the company’s principal place of business unless applicable law requires otherwise. Before pursuing legal action, you agree to attempt in good faith to resolve any issue by contacting us.

For questions about these Terms or this Agreement, contact us at support@signal-1.com. For privacy, data, or compliance questions, see the Privacy Policy below for additional contact information.

These Creator Terms apply in addition to the Terms of Service if you participate as a Creator. They govern how your live biometric signal is captured and broadcast to fans. They are summarized here; a separate Creator Agreement may set out commercial terms in full.

As a Creator, you give explicit, informed and revocable consent for Signal One to capture your live heart rate and derived values during events you authorize, and to broadcast them to fans who have purchased access. You understand this is sensitive biometric data and that participation is voluntary. Your signal is broadcast only within windows that you, or a moderator you authorize, open, never continuously. You may withdraw consent at any time, including during a live event, in which case broadcasting stops immediately and the associated signal data is deleted.

You retain rights in your name, image and signal. You grant Sentidant AG a limited, revocable licence to use them solely to operate, deliver and store the moments you authorize, and not for unrelated advertising without your separate consent.

You retain rights in your name, image and signal. You grant Sentidant AG a limited, revocable licence to use them solely to operate, deliver and store the moments you authorize, and not for unrelated advertising without your separate consent.

Revenue share, payment schedules and reporting are set out in your separate Creator Agreement. If you are under 18 (or the applicable age of majority), you may participate only with verified parental or guardian consent, and a guardian must co-sign the Creator Agreement.

This Privacy Policy explains what data we collect, how we use and protect it, and your rights. Sentidant AG is committed to handling your data in a transparent, secure and lawful manner, in compliance with the EU General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (nFADP) and other applicable laws. By using the Services you acknowledge that your personal data (including, for creators, sensitive biometric data) will be processed as described, and where required, you consent to such processing.

We do not sell your personal or biometric information. A creator’s signal is shown to fans who purchased access, with the creator’s consent. A fan’s own personal data is never broadcast to others as part of the core service. We share information only as follows:

The Services are not directed to children below the applicable minimum age (commonly 16 in the EU; lower where local law permits with appropriate consent). Creators who are minors require verified parental or guardian consent before any biometric broadcast.

For privacy questions, contact our Data Protection Officer at support@signal-1.com. Our EU representative, where appointed, is the founders of Sentidant AG.

This AI Policy explains how Signal One presents and uses any automated processing connected to the signal experience, and your responsibilities in using it.

This Cookies Policy explains how Signal One uses cookies and similar technologies on our website and app and your choices regarding them. By using our website or app with cookies enabled, you consent to the use of cookies as described. You may disable non-essential cookies via your browser or device settings, though some features may not function properly without them.

Cookies are small text files stored on your device when you use online services, allowing the service to remember your actions or preferences. Related technologies include web beacons, local storage and mobile SDKs; we refer to all of these as “cookies”. Cookies may be first-party or third-party, and session-based or persistent.

Where required, we present a cookie consent banner on first visit allowing you to accept, decline, or manage non-essential cookies; you can change preferences at any time via our Cookie Settings. Most browsers also let you control or delete cookies, and your mobile device settings let you reset advertising identifiers or limit tracking. Our website does not currently respond to “Do Not Track” signals, but you retain control through our consent tools.

If we make significant changes to our use of cookies, we will update this policy and, where required, seek consent again. The Effective Date above applies to this Cookies Policy. For cookie or privacy questions, contact us at support@signal-1.com.

By using Signal One’s Services, you acknowledge that you have read and understood this Unified Service Agreement (Terms of Service, Creator Terms, Privacy Policy, AI Policy and Cookies Policy) and agree to be bound by its terms. We value your trust and are committed to protecting your data and privacy, operating responsibly, and giving you a real, consented way to feel the moment.